Deciding which mediator to contact can be difficult – unless you have heard of a particular mediator or mediation provider, it might seem hard to choose one. It depends on where they are and whether you feel they have the right kind of experience, as well as how much they cost.
Each Mediator/Arbitrator is fully trained in the process of Alternative Disputes Resolution (ADR). However, not all Mediators/Arbitrators are appropriate for your specific dispute. When choosing a ADR professional you need to consider the skills and experience they have in the field and if they are suitably knowledgeable, or have the skills to research and/or learn the field before the hearing. Further, they must have the patience and emotional intelligence to make it work. We, therefore, recommend that you choose a professional that has hands on experience, and/or a masters degree in the disputed area, and/or a detailed knowledge of practice and one that understands human communication. We also recommend that this professional has a working knowledge of the up to date legal framework for your area of dispute.
This is why we, at Gallagher & Co, have seasoned professionals well trained in law, business, family, research, communications and ADR so that we know you are getting the best service to help you resolve your dispute and maintain your relationships.
As we draw from a pool of Mediators/Arbitrators based on your specific dispute we cannot list all their qualifications here, so instead we have provided the qualifications of our Director, Lloyd Gallagher, who oversees each dispute.
Click here to download his Resume.
Here are some considerations when choosing your mediator:
Cost – check what the total costs will be, including mediator fees, venue costs, travel
Availability – check how quickly a mediation can be arranged
Service standards and quality assurance – check that the mediator works to a recognised Code of Conduct and has service standards that let you know what to expect
Education/Experience – check that the mediator has handled your type of case or similar and that she or he understands the context – such as workplace, education, consumer, family
Five steps to choosing your Mediator/Arbitrator
1. Decide what you want from mediation
2. Obtain a list of mediators
3. Review the mediator’s written qualifications
4. Interview mediators
5. Evaluate information and make decision